{"id":315,"date":"2025-04-07T12:10:28","date_gmt":"2025-04-07T12:10:28","guid":{"rendered":"https:\/\/www.rescua.eu\/?page_id=315"},"modified":"2025-04-18T09:32:31","modified_gmt":"2025-04-18T09:32:31","slug":"najbolj-pogosta-vprasanja","status":"publish","type":"page","link":"https:\/\/www.rescua.eu\/en\/najbolj-pogosta-vprasanja\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div id=\"fws_69ebcc20ac318\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col centered-text no-extra-padding force-desktop-text-align-center inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-highlighted-text font_size_3vw font_size_tablet_6vw font_line_height_1-2\" data-style=\"none\" data-exp=\"default\" data-using-custom-color=\"false\" data-animation-delay=\"false\" data-color=\"\" data-color-gradient=\"\" style=\"\"><h1>FAQ -Frequently Asked Questions<\/h1>\n<\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"pogosta-vprasanja\"  data-column-margin=\"custom\" data-midnight=\"dark\" data-top-percent=\"3%\" data-bottom-percent=\"12%\" data-nectar-animate-settings=\"{&quot;animations&quot;:{&quot;desktop&quot;:{&quot;clipPath&quot;:{&quot;start&quot;:&quot;inset(0 0px 0px 0px round 0)&quot;,&quot;end&quot;:&quot;inset(0 4% 4% 4% round 20px)&quot;}},&quot;tablet&quot;:{&quot;clipPath&quot;:{&quot;start&quot;:&quot;inset(0 0 0 0 round 0)&quot;,&quot;end&quot;:&quot;inset(0 0 0 0 round 0.1px)&quot;}},&quot;phone&quot;:{&quot;clipPath&quot;:{&quot;start&quot;:&quot;inset(0 0 0 0 round 0)&quot;,&quot;end&quot;:&quot;inset(0 0 0 0 round 0.1px)&quot;}}},&quot;offsets&quot;:{&quot;start&quot;:&quot;32.00&quot;,&quot;end&quot;:&quot;50.00&quot;,&quot;origin&quot;:&quot;bottom&quot;},&quot;config&quot;:{&quot;inner_selector&quot;:&quot;.row-bg-layer&quot;}}\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-full-height vc_row-o-columns-middle vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  right_padding_7vw left_padding_7vw column-margin-7vw\"  style=\"padding-top: calc(100vw * 0.03); padding-bottom: calc(100vw * 0.12); \"><div class=\"row-bg-wrap\" data-bg-animation=\"clip-path\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-6 wpb_column column_container vc_column_container col centered-text force-desktop-text-align-center left_padding_desktop_2vw\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"toggles  toggles--minimal-shadow\" data-br=\"none\" data-starting=\"default\" data-style=\"minimal\"><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bWhat is Rescua \u2013 an app for rescuing missing persons?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">Rescua is a safety app that automatically and securely records your location. It's intended for hikers, travelers, children, and people with dementia \u2013 in case they become missing persons.\u200b<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bHow does it work?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<ol start=\"1\" data-spread=\"false\" data-pm-slice=\"3 3 &#091;&#093;\">\n<li>Download and activate the app.<\/li>\n<li>The app automatically records your location.<\/li>\n<li>If someone misses you, they report it via 112\/113.<\/li>\n<li>The regional rescue center gains access to your last known location.<\/li>\n<li>The location is forwarded to rescuers for quicker action.\u200b<\/li>\n<\/ol>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bWho is the app suitable for?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p class=\"translation-block\">Rescua is the perfect companion for hikers, ski tourers, mountain bikers, hunters, scouts, and anyone exploring nature who wants to ensure their safety. It also protects children, seniors with dementia, and solo travelers.\u200b<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle accent-color\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"nectar-inherit-h3 toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bAre my data safe?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p class=\"translation-block\">Of course! Your location can only be accessed by a <strong>authorized person<\/strong> based on a received call to 112. Otherwise, access is not possible. The data is <strong>encrypted<\/strong>, stored in accordance with GDPR, and <strong>not accessible to anyone<\/strong> without an official request.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Why should I use Rescua?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">If you find yourself in danger or lost (e.g., an accident in nature, kidnapping, confusion), the regional center can gain access to your last recorded location through an official report and immediately forward it to rescuers.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>What should I do if my child or family member goes missing?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">Immediately call the police and inform them that the person has the Rescua app installed. Authorities will then be able to check the last known location.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Does the app track me all the time?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\">Yes, the app occasionally records your location without live display. The location is encrypted and <strong>not accessible to anyone<\/strong> unless there is an official request (e.g., from the police).<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>What about privacy?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<ul data-spread=\"false\" data-pm-slice=\"3 1 &#091;&#093;\">\n<li class=\"translation-block\">The location <strong>is not visible to you, parents, or developers<\/strong>.<\/li>\n<li>Nih\u010de vas ne more spremljati v \u017eivo.<\/li>\n<li class=\"translation-block\">Access is possible <strong>only upon an official missing person report (112 or 113)<\/strong>.<\/li>\n<li class=\"translation-block\">It is possible to set a <strong>password<\/strong> to provide additional protection for the location (known to a designated contact person).<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<h3><\/h3>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-6 wpb_column column_container vc_column_container col top_margin_tablet_10pct right_padding_desktop_2vw\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"toggles  toggles--minimal-shadow\" data-br=\"none\" data-starting=\"default\" data-style=\"minimal\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>How long is my data stored?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\">The location is recorded and <\/strong>automatically deleted after 14 days.<\/strong> Longer storage is not possible \u2013 which protects your privacy.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>How does RESCUA work if I don't have a mobile signal?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">Rescua uses advanced GPS technology. The location is saved even without a mobile network and sent as soon as the signal is restored.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Does the app work abroad?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\">Yes. The app works anywhere you have <strong>GPS signal and at least occasional mobile connectivity.<strong><\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bCan parents monitor their child?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">Ne. Lokacija ni dostopna v \u017eivo nikomur. Namen aplikacije je za\u0161\u010dita <strong>zasebnosti in uporaba samo v izrednih primerih<\/strong>.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Who has access to the data?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\"><strong>Only the regional rescue center <strong>has access, based on an official report (call to 112 or 113).<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Can I choose who has access to my data?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p>Ne, dostop ima izklju\u010dno poobla\u0161\u010dena oseba ob uradnem postopku, vi ali va\u0161i bli\u017enji ne morete dostopati do podatkov.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>\u200bWhat is the SOS function?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\">The app includes an SOS button that, when activated, sends an SMS to 112 and triggers a rapid response.\u200b<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Does the app use a lot of battery?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\">Ne. Aplikacija po\u0161ilja <strong>minimalne koli\u010dine podatkov (1.3 KB)<\/strong> in ima zelo majhen vpliv na porabo baterije.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Who developed the app?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p data-pm-slice=\"1 1 &#091;&#093;\" class=\"translation-block\">Rescua is developed by Alpeon d.o.o., Slovenski trg 8, Kranj \u2013 in collaboration with rescue and safety experts.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69ebcc20b0131\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"img-with-aniamtion-wrap\" data-max-width=\"100%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"none\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"img-with-animation skip-lazy\" data-delay=\"0\" height=\"675\" width=\"1200\" data-animation=\"none\" src=\"https:\/\/www.rescua.eu\/wp-content\/uploads\/2025\/02\/mountaineer-2080138.webp\" alt=\"\" srcset=\"https:\/\/www.rescua.eu\/wp-content\/uploads\/2025\/02\/mountaineer-2080138.webp 1200w, https:\/\/www.rescua.eu\/wp-content\/uploads\/2025\/02\/mountaineer-2080138-300x169.webp 300w, https:\/\/www.rescua.eu\/wp-content\/uploads\/2025\/02\/mountaineer-2080138-1024x576.webp 1024w, https:\/\/www.rescua.eu\/wp-content\/uploads\/2025\/02\/mountaineer-2080138-768x432.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>\n          <\/div>\n        <\/div>\n        \n      <\/div>\n    <\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Pogosta vpra\u0161anja Kaj je Rescua - aplikacija za re\u0161evanje pogre\u0161anih oseb? Rescua je varnostna aplikacija, ki samodejno in varno bele\u017ei va\u0161o lokacijo. Namenjena je planincem, popotnikom, otrokom in osebam z...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"folder":[],"class_list":["post-315","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/pages\/315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/comments?post=315"}],"version-history":[{"count":10,"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/pages\/315\/revisions"}],"predecessor-version":[{"id":529,"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/pages\/315\/revisions\/529"}],"wp:attachment":[{"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/media?parent=315"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.rescua.eu\/en\/wp-json\/wp\/v2\/folder?post=315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}